Since TOMP'S and TELKOM are aware that User and/or Customer information is private and sensitive, we are committed to preserving it and keeping it that way in compliance with the laws and regulations that apply.
1.Acquisition and Gathering of Personal Information
a. The acquisition and collecting of personal data by TOMP'S is restricted to that which is pertinent to its purpose and includes the following: Full Name, Email, Date of Birth, Address, Gender, and Phone Number.
b. Additional Personal Data may also be requested in the future by TOMP'S in addition to the Personal Data mentioned in Point 1a.
c. The User and/or Customer agrees to supply data for use by TELKOM in providing TOMP'S Services by providing Personal Data as described in Point 1a above when registering on the site.
d. The provided Personal Data is correct User and/or Customer Data. If the User and/or Customer provides untrue, unclear, inaccurate, or incomplete representations and warranties, information, or personal data, TOMP'S reserves the right to reject the application for TOMP'S Account creation and suspend or terminate part or all of the TOMP'S Services provided to the User and/or Customer. Users and/or Customers accept full responsibility for the Data provided and release TELKOM from any and all consequences.
2.Personal Data Processing and Analysis User and/or Customer Data will be used in the context of providing TOMP's Services, both now and in the future.
3.Personal Data Retention
a. User and/or Customer Personal Data stored in TOMP'S has been validated and is encrypted during Service operation.
b. If TOMP'S Service is no longer available, TOMP'S reserves the right to retain and use User and/or Customer Personal Data for a period of up to 5 (five) years.
c. TOMP'S employs an internal database with Telkom's internal infrastructure and servers, and does not rely on third-party, cloud, or similar services to facilitate the acquisition and collection of personal data, instead employing legal software.
d. TOMP'S uses databases with third-party infrastructure and servers, cloud, or the like to facilitate the acquisition and collection of personal data, as well as legal software. (Depending on which server is used by the application, the user can select Point c/d)*
4.Security and Privacy of Personal Data
i. We maintain technical and organizational measures, internal controls, and data security routines intended to protect User and/or Customer Personal Data from accidental loss or alteration, unauthorized disclosure or access, or unlawful destruction.
ii. Users and/or Customers are responsible for the security of Personal Data used to operate the Service including passwords, OTP codes, or other security codes to prevent misuse of other parties.
iii. Although TOMP'S has made every effort to safeguard and protect Users' and/or Customers' Personal Data, please keep in mind that data transmission over the Internet is never completely secure. As a result, TOMP'S cannot fully guarantee the security of the data sent to TOMP'S by the User. However, if TOMP'S fails to protect such Personal Data, the User and/or Customer will be notified in writing in accordance with applicable laws and regulations.
Personal Data of Users and/or Customers will be used only for the purposes of providing TOMP'S Services and will not be submitted, displayed, disclosed to third parties without the consent of Users and/or Customers, unless there is a request for data from Law Enforcement Officials or other authorized officials or because required by laws and regulations.
5.Use of Personal Data
a. We will only use Personal Data of Users and/or Customers to be able to contact Users and/or Customers at any time if necessary and for the purposes of improving the Service.
b. We will not use the User's and/or Customer's Personal Data or obtain information from it for advertising or other commercial purposes without the User's and/or Customer's consent.
6.Personal Data Modifications and Updates
a. The User and/or Customer declares and guarantees that it will always update Personal Data through the tomps.id site if there are changes in data related to the User and/or Customer without interfering with Personal Data management.
7.Appearance, Announcement, Transfer, Dissemination, or Disclosure of TOMP'S
TOMP'S guarantees that it will only display, announce, transmit, disseminate, and/or open access to User and/or Customer Personal Data in the system under the following conditions:
a. Upon the User's and/or Customer's agreement, unless otherwise stipulated by statutory provisions;
The accuracy and suitability for the purpose of obtaining and collecting Personal Data has been verified; and
b. Where electronic system operators are required to provide Personal Data contained in electronic systems or Personal Data generated by electronic systems in response to a valid request from law enforcement officials based on the provisions of laws and regulations.
c. For the purposes of law enforcement processes, where operators of electronic systems must respond to legitimate requests from law enforcement officials for Personal Data created by or contained in Electronic Systems, in accordance with applicable laws and regulations.
8.Personal data deletion or destruction
Destruction of Personal Data in TOMP'S is only permitted if one of the following conditions is met:
a. Personal Data of Users and/or Customers under TOMP'S control is no longer necessary to achieve the purposes for which it was collected;
b. Has passed the period of storage of Personal Data in electronic systems based on laws and regulations or in accordance with the provisions of other laws and regulations that specifically regulate in each sector supervisory and regulatory agency for that; or Leaps beyond the provisions of other laws and regulations that regulate that.
c. Leaving aside Point 3b, the User and/or Customer may submit a Personal Data Deletion Request if the User and/or Customer no longer uses TOMP'S Service.
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