The era of globalization requires companies and agencies to continue in making changes. This is very necessary so that companies can continue to survive and compete in the competitive era. Changes that are made by the company need to involve the thinking of individuals, groups and even all of the company's resources. One component of the company that needs to be continuously developed in order to be able to keep up with the globalization era is office management. This the result of office management that has a great influence on the course of a company's business processes.
Reported from hashmico.com, office management is defined as a job that focuses on improving productivity, efficiency, and working conditions in the office. Office management involves various responsibilities such as budgeting and internal communication, building a warm and comfortable environment, welcoming visitors and new employees, acquiring stationery and office furniture, and so on. While based on the website accurate.id, the notion of office management is an effort to direct the activities or administrative activities of an office as a whole in order to achieve goals as efficiently as possible and arrangements must be made so that this work can be done properly. Based on those two definitions of office management that have been described, it can be concluded that in essence office management is a series of activities to carry out planning, organizing, directing, supervising and controlling in order to ensure the implementation of certain activities in the context of office work.
Before discussing more about office management, we will discuss the resources contained in it first. There are 5 resources which are also known as 5M, they are:
All office employees are human resources in office management. Starting from cleaning service staff, work staff, managers, to the highest leadership.
Office facilities are material resources in office management, including stationery, tables, benches, and all existing non-machine facilities.
Office machines like printers, telephones, etc. It is a machine resource in office management that we need to maintain and use as optimally as possible to support performance at work.
Office methods or procedures such as ways of working, work rules, etc. Is a resource method in office management. These resources need to be obeyed by all people in the organization or company because the method is made as a reference for the company to achieve its goals.
Capital such as budgeting funds that companies allocate specifically for office needs, such as purchasing additional facilities or repairs in the office.
As previously mentioned, office resources consist of several components, namely humans, physical facilities consisting of materials, machines or equipment and tools as well as money or funds, and non-physical facilities consisting of methods and the market (market) as the party that will receive or use the resulting product. Good and effective management of the three components of office resources will increase high value for the company. The important roles of office management in companies include:
According to Denyer (Umam, 2014) There are several aspects found in
office management, namely:
Based on the 5M of office resources, each of these resources is further elaborated to optimize its implementation in office management. The following is the description:
In addition, companies can also look for ways to save costs and increase efficiency in the use of material and machine resources. For example, by using facilities and equipment that are more energy efficient or cooperating with suppliers to get better prices on the materials and machines needed.
In managing money or capital, companies must also consider allocating funds for human resource development. Employee training and development can help improve their skills and knowledge, so they can do their jobs more effectively and efficiently. In the long run, investing in human capital can help increase a company's productivity and profitability.
In optimizing office management resources, companies must consider other factors that can affect work efficiency. For example, a comfortable and ergonomic work environment can help reduce fatigue and work injuries, so employees can work more effectively. In addition, clear and open communication between employees and management can also help improve work efficiency and create a positive work environment.
Companies must also continue to monitor and evaluate the performance of each element of office resources. Companies must ensure that every resource is used efficiently and effectively, and make changes or adjustments if necessary. In the era of globalization with increasingly fierce business competition, companies must ensure that resources are used optimally to achieve goals. Therefore, efficient and effective office management can help companies achieve long-term success.
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